Total Gold Casino Ratings and Recommendations
In addition to a visually appealing website, Total Gold Casino offers players access to a chosen number of popular slot machines from software developers such as NetEnt, Amaya, IGT, WMS, and others. Dragonfish software, which is a division of the massive betting conglomerate known as 888 Holdings, is responsible for bringing this vibrant and bold gaming service to your computer and mobile screen. As a result, you can be certain that our casino comes from a prestigious lineage of gaming items.
However, there are a few problems in the casino’s design. Most importantly, there is no immediate live chat service accessible, which means that gamers will be sent to an email support address with a 24-hour response time, which is not ideal. It is regrettable that players from the following countries will not be able to register an account at this casino website: the United States of America; Spain; France; Italy; Belgium; Gibraltar; Turkey; Israel and Antigua & Barbuda.
A casino built by a gambling empire
As far as reputation is concerned, this casino is in good shape. This is due to the fact that Cassava Enterprises, which manages the website, is a subsidiary firm of 888 Holdings PLC, which in turn is controlled by 888 Holdings PLC. This places this specific casino brand on the same level as other well-known and successful brands in the online gambling industry, such as Casino On Net, Reef Club Casino, and Vegas Spins Casino, all of which are held in high regard by their respective communities of players.
Furthermore, Total Gold Casino has a slew of excellent certification credentials, including licenses from the Gibraltar Gambling Commissioner and the United Kingdom Gambling Commission. That essentially means that the website must adhere to a set of very stringent regulatory requirements in terms of game fairness, player safety, and the promotion of responsible gambling.
Customer complaints have been lodged against the casino website despite the presence of all of these badges of authentication. But it seems that the vast majority of complaints are about self-exclusion, particularly in reference to other Cassava Enterprise websites, and in the far majority of instances, the casino has been able to remedy the difficulties to the customer’s complete satisfaction.
There is no Live Chat available.
The degree of customer care provided by this gaming business is one of the major disappointments. For one thing, there is no live chat site accessible at all, which is pretty understandable. As a result, players who encounter difficulties at Total Gold Casino are directed to an email address where they can submit their questions and complaints.
Although the website claims that all queries would be addressed within 24 hours, it is unlikely that this will result in disagreements being resolved in a timely manner. In all fairness, there is a tiny list of commonly asked questions that may provide answers to some of the most typical inquiries that punters may have about the sport.
There are a number of obscure slots.
888 Holding’s own software brand, Dragonfish (aka Random Logic), powers this casino website, which means that players will have access to slot machines that are only available at casinos affiliated with the 888 and Cassava groups. The games in this category range from 3-reel games with a traditional appeal and a novelty twist like Millionaire Genie to big-hitting 5-reel video slots such as Mafia Madness, as well as a mix of both.
In fact, the game selection at Total Gold Casino is a treasure trove for players looking for a unique experience that they may not be able to find at other online casinos. This is due to the fact that the library has a diverse collection of games with distinctive themes and intriguing designs created by a number of small size software developers. For example, there is Las Cucas Locas by Pariplay, which is based on the subject of a cockroach mariachi band from Mexico and is available on the App Store.
Fluffy Favourites Jackpot from Eyecon Gaming, on the other hand, offers some cuddly spins for players to enjoy (which, as you can guess, has the potential to pay progressive jackpot winnings). Sands of Fortune by OpenBet and The Jewel Thief by Ingenuity Gaming are two more games to try your hand at if you want to make some spinning finds.